For a while now Emacs' multi-term was having issues with some vms created via products from the marketplace. Things like clear screen wouldn't work, less and more didn't work as expected and constantly displayed errors like "'eterm-color': unknown terminal type.", "WARNING: terminal is not fully functional", and "E558: Terminal entry not found in terminfo 'eterm-color' not known". It turns out that the terminfo for emacs 'eterm-color' terminal simply needed to be installed, which is easiest done by installing ncurses-term:
sudo apt-get install ncurses-term
Run the above, then restart logout/login.
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